Achievements of IGNOU Regional Centre, Port Blair (2017-19)
· Opened New Programme Study Centre - 0212P at ANIIMS, Port Blair for health science related Courses.
· Second Exam Centre at Port Blair City opened at Kendirya Vidyalaya # 1 (June 2017 onwards)
· Compound wall constructed at IGNOU land (2000 Sq. Mt.) near AIR Cargo Complex, VIP Road, Port Blair (Rs.23 Lakhs)
· Activated the MA-Psychology and PG Certificate in Geo-Informatics, Bridge Programme – Certificate in Community Health – for Nurses, Certificate in First Aid Course.
· Viva-Voce Examination for MCA, BCA, MA-Psychology, MA-Education, PG Diploma in Pre-Primary Education, Value Education conducted at RC.
· Assignments Evaluation started at local Learner Support Centres in Inter-Island also.
· IGNOU has made tie-up with 50 Common Service Centers (CSC) across the A & N Islands to facilitate distance learners cost-effectively.
· Improved the utilization of 204 Video CDs available at RC Library, by regularly organizing the Saturday Video-Classes at RC.
· Gyandarshan: Educational TV Channel - classes (Monday-Friday) being organized through ANC cable TV network (at RC, Port Blair also) to watch at residence of students (class- at- home)
· Over 50 News Paper Articles (of 1000+ words, of 25 x 25 cm: half-page size) published in local English Dailies to create awareness about IGNOU ; More than 200 Press Releases appeared in local English / Hindi News Papers
· Group-wise & Programme-wise face-to-face Induction Meetings conducted, within limited space at RC itself.
· Created Whatsapp Group for all the Exam Centres under the region. (for speedy communication)
· Used 50,000 plus SMS in a year, towards Student Support Services
· The Regional Director/Assistant Regional Director as “Guide’/ ‘Evaluator’ for Project Works
· Promoted Self-learning skill of learners, by adopting self-explanatory display standees (9), notice boards (9) to disseminate information & guide students
· The IGNOU charges paid to Exam Centres, being used for upgrading the Learner Support Centres at Colleges / Schools in the region. Instructions given to all Exam Centres in the Region.
· Provided Computers, and its related items to IGNOU SSC -0206D, Indian Coast Guard Public School, Campbell Bay from IGNOU fee share. (up gradation)
Quality Improvement in Student Support Services (2017-19)
· Introduced ‘Sunday Class Requirement Register’ at Study Centres as well as RC
· For offline admission students, their ‘Alternative Address’ has been recorded in data base file.
· E-mail response(s) given on the same day; Given top priority to phone calls; Know your exam Results over phone (2- telephone numbers in all 3-floors of RC)
· Bulk SMS / e-mail and individual Voice call to students (besides regular press-releases) for classes/assignment submission/exam fee/RR/Convocation
· The off-line mode Selfee-Kiosk provides Downloaded prospectus, files related to Student Support Services
· Speaking Notice –Boards at RC Reception, to locate the items easily
· Previous Exam Question Papers distributed to students (at free-of – cost)
· Guidelines to prepare Assignments, First Page of Assignment and Acknowledgement slip are supplied to students
· Same Day Services: Website Grade Card attestation, Migration Certificate, Course Completion Certificate, Duplicate Identity Card
· The downloaded B.Ed., M.Ed., Ph.D., MBA., Special M.Com, / B.Com Prospectus kept at Regional Centre Library for reference purposes
· Networked 50 Common Services Centres (all over A & N Islands) to pay Admission / Re-registration / Exam fee
· Warehouse/Regional Centre kept open on Sundays (during peak seasons)
· Regional Centre kept open on Saturdays for Video Classes
· Sent SMS for Placement purposes also
· Reference Books / Project Report details given to students through SMS
· Power Point Presentation of Induction Meeting sent, by e-mail, to Freshers. (e-Induction Meeting)
· Student Identity Card carries vital instructions (6- rubber stamps affixed)
· ‘To-Do-List’ provided to newly admitted students
· Opened 16–feet-long Reception Counter, with 3-regular staff, to handle student services at RC
· Opened Ground Floor Counter for Senior Citizens/Person with Disabilities
Pick-N-Use readymade formats placed at 3-locations of RC